{"id":392,"date":"2026-03-05T07:21:14","date_gmt":"2026-03-05T07:21:14","guid":{"rendered":"https:\/\/navraajmasale.in\/?page_id=392"},"modified":"2026-03-05T10:05:28","modified_gmt":"2026-03-05T10:05:28","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/navraajmasale.in\/index.php\/refund-return-policy\/","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"392\" class=\"elementor elementor-392\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de671b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no exad-sticky-section-no\" data-id=\"de671b7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f26c30 exad-glass-effect-no exad-sticky-section-no\" data-id=\"1f26c30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5745d44 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"5745d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1fb20c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a1fb20c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At <strong data-start=\"31\" data-end=\"49\">Navraaj Masale<\/strong>, we strive to provide high-quality and hygienically packed spices. If you face any issue with your order, please review our return and replacement guidelines below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25280ec elementor-widget-divider--view-line exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-divider\" data-id=\"25280ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3070bc9 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3070bc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"216\" data-end=\"394\"><strong data-start=\"216\" data-end=\"252\">1. Replacement &amp; Exchange Policy<\/strong><br data-start=\"252\" data-end=\"255\" \/>We offer a <strong data-start=\"266\" data-end=\"307\">7-day replacement and exchange policy<\/strong> from the date of delivery if the product received is damaged, defective, or incorrect.<\/p><p data-start=\"396\" data-end=\"553\"><strong data-start=\"396\" data-end=\"419\">2. No Refund Policy<\/strong><br data-start=\"419\" data-end=\"422\" \/>Please note that <strong data-start=\"439\" data-end=\"468\">refunds are not available<\/strong>. Only replacement or exchange requests will be considered under valid circumstances.<\/p><p data-start=\"555\" data-end=\"718\"><strong data-start=\"555\" data-end=\"600\">3. Eligibility for Replacement \/ Exchange<\/strong><br data-start=\"600\" data-end=\"603\" \/>To be eligible, the product must be <strong data-start=\"639\" data-end=\"688\">unused, sealed, and in its original packaging<\/strong> along with proof of purchase.<\/p><p data-start=\"720\" data-end=\"883\"><strong data-start=\"720\" data-end=\"742\">4. Request Process<\/strong><br data-start=\"742\" data-end=\"745\" \/>Customers must contact our support team within <strong data-start=\"792\" data-end=\"827\">7 days of receiving the product<\/strong> and share order details along with images of the issue.<\/p><p data-start=\"885\" data-end=\"1032\"><strong data-start=\"885\" data-end=\"917\">5. Replacement Delivery Time<\/strong><br data-start=\"917\" data-end=\"920\" \/>If the replacement or exchange request is approved, the <strong data-start=\"976\" data-end=\"1031\">new product will be delivered within 5 working days<\/strong>.<\/p><p data-start=\"1034\" data-end=\"1203\"><strong data-start=\"1034\" data-end=\"1066\">6. Non-Returnable Conditions<\/strong><br data-start=\"1066\" data-end=\"1069\" \/>Replacement or exchange will not be accepted if the product has been opened, used, or damaged due to improper handling after delivery.<\/p><p data-start=\"1205\" data-end=\"1365\"><strong data-start=\"1205\" data-end=\"1226\">7. Company Rights<\/strong><br data-start=\"1226\" data-end=\"1229\" \/>Navraaj Masale reserves the right to <strong data-start=\"1266\" data-end=\"1308\">approve or reject replacement requests<\/strong> after verifying the product condition and order details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy At Navraaj Masale, we strive to provide high-quality and hygienically packed spices. If you face any issue with your order, please review our return and replacement guidelines below. 1. Replacement &amp; Exchange PolicyWe offer a 7-day replacement and exchange policy from the date of delivery if the product received is damaged, defective, or incorrect. 2. No Refund PolicyPlease note that refunds are not available. Only replacement or exchange requests will be considered under valid circumstances. 3. Eligibility for Replacement \/ ExchangeTo be eligible, the product must be unused, sealed, and in its original packaging along with proof of purchase. 4. Request ProcessCustomers must contact our support team within 7 days of receiving the product and share order details along with images of the issue. 5. Replacement Delivery TimeIf the replacement or exchange request is approved, the new product will be delivered within 5 working days. 6. Non-Returnable ConditionsReplacement or exchange will not be accepted if the product has been opened, used, or damaged due to improper handling after delivery. 7. Company RightsNavraaj Masale reserves the right to approve or reject replacement requests after verifying the product condition and order details.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-392","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/pages\/392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/comments?post=392"}],"version-history":[{"count":7,"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/pages\/392\/revisions"}],"predecessor-version":[{"id":449,"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/pages\/392\/revisions\/449"}],"wp:attachment":[{"href":"https:\/\/navraajmasale.in\/index.php\/wp-json\/wp\/v2\/media?parent=392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}