1. Order Processing Time
Orders placed on our website are usually processed within 1–3 business days after payment confirmation. Processing time may vary during high demand periods or holidays.

2. Delivery Timeline
Delivery time depends on the customer’s location and the courier partner. Typically, orders may take between 3–7 working days to reach the delivery address.

3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during the checkout process. Customers will be able to view the final order amount before completing payment.

4. Accurate Delivery Details
Customers must provide correct shipping information including name, address, phone number, and postal code. Incorrect information may lead to delays or failed deliveries.

5. Courier Partner Responsibility
Once the order is handed over to the courier service, delivery timelines are controlled by the courier partner. Navraaj Masale is not responsible for delays caused by transportation issues or external factors.

6. Order Tracking
If available, tracking information will be provided to customers after the order is dispatched. This allows customers to monitor the progress of their shipment.

7. Delivery Completion
Orders will be considered successfully delivered once the courier confirms delivery at the provided address. Customers are responsible for receiving the package at the delivery location.